VERMOSPORTS Privacy Policy
Effective date: 29 November 2025
This Privacy Policy explains how VERMOSPORTS ("we", "us" or "our") collects, uses, shares and protects your personal information when you use our mobile applications, website, and related products and services (collectively, the "Services").
Please read this Privacy Policy together with any other privacy or fair-processing notices we may give you on specific occasions so that you understand how and why we are using your data. This policy is provided in addition to those notices and does not override them. It is not legal advice.
1. Important information and who we are
VERMOSPORTS Ltd (and any group entities, where applicable) is the organisation responsible for your personal information and acts as the "data controller" for the purposes of data-protection laws. We have appointed a contact person for privacy matters (our data privacy manager) who can be reached using the details in the Contact us section below.
This website and our apps are intended for adults (18+) and are not directed at children. We do not knowingly collect information relating to children.
It is important that the personal information we hold about you is accurate and up to date. Please let us know if your details change during your relationship with us.
Third‑party links
Our website or apps may include links to third‑party websites, plug‑ins or services. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We do not control these third‑party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of every website and service you visit.
2. The data we collect about you
"Personal data" means any information that identifies you or can be used to identify you. It does not include data where your identity has been removed (for example, aggregated or anonymised data).
Depending on how you interact with us, we may collect and process the following categories of data:
- Identity and contact data – such as your name, username, email address, phone number and contact preferences.
- Profile data – including your favourite teams, leagues, region, preferences, feedback and survey responses.
- Usage and log data – information about how you use the Services, such as the features you access, pages you view, in‑app events, and approximate location based on IP address.
- Technical data – device identifiers, operating system, app version, browser type, IP address, time zone and other technical information.
- Marketing and communications data – your marketing preferences and choices about how we contact you.
- Support and correspondence data – information you provide when you contact us (for example, when you email our support team or raise a request via the delete form).
We may also create aggregated data, such as statistics about how many users follow a particular team or participate in a certain community space. Where this data cannot be linked back to you, it is no longer treated as personal data.
3. How your personal data is collected
We use different methods to collect information from and about you, including:
- Direct interactions – when you create an account, join the waitlist, fill in a form, contact us, or participate in surveys and feedback sessions.
- Automated technologies – as you interact with the website or app we automatically collect technical and usage data using cookies, SDKs, logs and similar technologies.
- Third‑party sources – for example, from analytics providers, app stores or marketing partners, in accordance with their privacy policies.
4. How we use your personal data
We will only use your personal data when permitted by law. Common reasons include:
- To provide and maintain the Services, including your account, communities and personalised stats.
- To communicate with you, including sending service messages, updates and security alerts.
- To personalise content and suggest teams, games and communities you may enjoy.
- To monitor performance, fix bugs and improve the stability and security of the platform.
- To comply with legal, regulatory or risk‑management obligations.
Marketing communications
We may use your identity, contact, usage and profile data to send you messages about features, products or offers that we think may be relevant to you. You will only receive direct marketing communications from us where the law allows it and you can opt out at any time by following the unsubscribe link in the message or by contacting us.
We will obtain your explicit consent before sharing your details with any third party for their own marketing purposes.
5. Legal bases for processing (UK & EU users)
If you are located in the United Kingdom or European Union, we rely on a number of legal bases to process your personal data, including: performance of a contract (for example, to provide your account), compliance with legal obligations, our legitimate interests (such as running and improving our services in a secure way) and, where applicable, your consent.
6. How we share your personal data
We do not sell your personal data. We may share it with:
- Service providers who help us operate the Services (for example, hosting, analytics, notification and security providers).
- Professional advisers such as lawyers, auditors or insurers where necessary for our business.
- Partners that provide sports data feeds and related infrastructure.
- Regulators and public authorities where required by law or to protect our rights or the rights of others.
- Third parties involved in a business transaction (such as a merger, acquisition or asset sale) where your data may be transferred as part of that transaction, subject to appropriate safeguards.
We require all third parties to respect the security of your personal data and to process it only in accordance with our instructions and applicable law.
7. International transfers
Because we work with partners and infrastructure providers in different countries, your information may be processed in locations outside your home country. Where we transfer personal data from the UK or EU to a country that has not been recognised as providing an adequate level of protection, we use appropriate safeguards such as standard contractual clauses, or rely on other transfer mechanisms permitted by law.
8. Data security
We have put in place technical and organisational measures designed to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Access to your data is limited to personnel and service providers who need it for a business reason and are subject to confidentiality obligations. If we become aware of a personal‑data breach that may affect you, we will take steps to investigate and, where required, notify you and the relevant authorities.
9. How long we keep your data
We keep your personal data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including to meet any legal, regulatory, tax, accounting or reporting requirements. The appropriate retention period depends on the nature of the data, the amount collected, and the risks involved in processing it.
When your personal data is no longer needed, we will either delete it or anonymise it so it can no longer be associated with you.
10. Your rights
Depending on your location and the laws that apply to you, you may have certain rights in relation to your personal data, including:
- Access – to request a copy of the personal data we hold about you.
- Correction – to ask us to correct incomplete or inaccurate data we hold about you.
- Erasure – to ask us to delete your personal data in certain circumstances.
- Restriction – to ask us to suspend processing of your data in certain situations.
- Objection – to object to our processing where we rely on legitimate interests or are using your data for direct marketing.
- Portability – to request that we transfer your data to you or a third party in a structured, machine‑readable format, where this applies.
- Withdrawal of consent – where we rely on your consent, you can withdraw it at any time. This will not affect the lawfulness of any processing carried out before your withdrawal.
We will not normally charge a fee to handle your request. However, we may charge a reasonable fee or refuse to act where a request is clearly unfounded, repetitive or excessive.
We may ask you for additional information to confirm your identity before responding, and we aim to reply to all legitimate requests within one month, or inform you if more time is needed.
11. Deleting your account
You can request deletion of your account by using the dedicated form at vermosports.com/delete. Once we receive your request, we will process it as soon as reasonably possible and confirm by email when the deletion is complete, subject to any legal obligations to retain certain records.
12. Children and minors
VERMOSPORTS is aimed at adults aged 18 and over. We do not knowingly collect personal data from children. If you believe that a child has provided information to us, please contact us so that we can investigate and take appropriate steps.
13. Contact and complaints
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, you can contact us using the details below.
Email (privacy & rights requests):
Postal address: Plot 8 Alubata Estate, Ibadan, Nigeria
Depending on where you live, you may also have the right to lodge a complaint with your local data‑protection authority. In Nigeria, for example, this is the National Information Technology Development Agency (NITDA). We would appreciate the chance to address your concerns before you contact a regulator, so please reach out to us first.
14. Changes to this Privacy Policy
We may update this Privacy Policy periodically. When we make changes, we will revise the effective date at the top of this page and, where appropriate, notify you via the app, website or email. We encourage you to review this page from time to time to stay informed about how we use and protect your information.